1. Who We Are
FitMyBeauty operates an online marketplace that helps customers discover, communicate with, book, and pay independent beauty professionals.
Our website address is https://fitmybeauty.com.
Your Privacy Matters
This Privacy Policy explains how FitMyBeauty collects, uses, shares, protects, and retains information when customers, stylists, and visitors use our website and marketplace services.
Last updated: September 12, 2026
By using FitMyBeauty, you acknowledge the practices described in this
Privacy Policy. Please review this policy together with our Terms of Use.
2. Who This Policy Covers
This policy applies to website visitors, registered customers, stylists, membership purchasers, and other individuals who interact with FitMyBeauty.
Independent stylists may have their own privacy practices for information collected outside the platform.
3. Information We Collect
- Account information: Name, email address, username, password credentials, telephone number, and account role.
- Stylist information: Business name, profile, service descriptions, qualifications, photographs, pricing, availability, service location, and membership information.
- Booking information: Requested service, stylist, appointment date and time, customer instructions, status, and related communications.
- Payment information: Order amount, payment method, transaction status, refunds, and payout information. Complete card and bank credentials are handled by Stripe and are not stored directly by FitMyBeauty.
- User content: Messages, reviews, support requests, listings, images, and other information submitted through the platform.
- Technical information: IP address, browser, device, operating system, referring page, cookie identifiers, security events, and website activity.
4. How We Collect Information
We collect information directly when users register, create or update profiles, publish listings, purchase memberships, request bookings, make payments, send messages, submit reviews, or contact support.
Certain technical information is collected automatically through cookies, server logs, security tools, and related technologies.
5. Location Information
FitMyBeauty may process a location, service address, ZIP code, or approximate device location to help users find nearby beauty professionals and display relevant search results.
Device-location access depends on the user’s permission settings and may be disabled through the browser or device.
6. How We Use Information
- Create, verify, maintain, and secure user accounts.
- Display stylist profiles, services, availability, and listings.
- Process memberships, bookings, payments, refunds, and payouts.
- Share necessary booking details between customers and stylists.
- Send confirmations, status updates, security alerts, and support messages.
- Prevent fraud, spam, unauthorized access, and platform misuse.
- Resolve disputes and enforce platform policies.
- Maintain, analyze, troubleshoot, and improve the website.
- Comply with tax, accounting, legal, and regulatory obligations.
7. Customer and Stylist Information Sharing
When a booking is created, FitMyBeauty may provide the stylist with information reasonably necessary to manage and perform the requested service, such as the customer’s name, contact information, booking details, requirements, and messages.
Customers can view information that stylists choose to publish in their public profiles and service listings.
8. Service Providers
We may share information with service providers that support payments, hosting, email delivery, fraud prevention, security, analytics, mapping, account management, and website operations.
These providers may process information only as permitted by their agreements, privacy policies, and applicable law.
9. Payments and Stripe
FitMyBeauty uses Stripe to support online payments and connected stylist payouts. Stripe may collect identity, tax, banking, payment, transaction, and verification information directly from users.
Stripe processes that information under its own agreements and privacy policy. FitMyBeauty does not receive or store complete payment-card numbers, bank-login credentials, or account-verification documents submitted directly to Stripe.
10. Cookies and Similar Technologies
FitMyBeauty uses necessary cookies for login sessions, account security, shopping carts, checkout, preferences, fraud prevention, and essential website functionality.
Additional analytics or marketing technologies will be managed according to applicable consent requirements if introduced.
11. Images and Public Content
Profile details, listings, service photographs, reviews, and other content designated as public may be visible to website visitors and indexed by search engines.
Users should remove embedded location metadata from images and avoid posting unnecessary personal or confidential information.
12. Legal and Safety Disclosures
We may preserve or disclose information when reasonably necessary to comply with law, respond to lawful requests, investigate fraud, protect users, enforce agreements, address security incidents, or protect FitMyBeauty’s legal rights.
13. Business Transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, asset sale, or similar business transaction, subject to applicable confidentiality and legal requirements.
14. Data Retention
FitMyBeauty retains information only as reasonably necessary for platform operations, security, disputes, accounting, legal compliance, and enforcement. Current operational retention periods include:
- Inactive accounts: up to 36 months.
- Pending orders: up to 30 days.
- Failed orders: up to 90 days.
- Cancelled orders: up to 24 months.
- Refunded orders: up to 84 months.
- Completed orders: up to 84 months.
Some information may be retained longer when required for tax, accounting, fraud prevention, dispute resolution, or other legal purposes.
15. Data Security
FitMyBeauty uses reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, transmission, or storage system can guarantee absolute security.
Users are responsible for protecting their passwords and reporting suspected unauthorized access promptly.
16. Your Privacy Choices and Rights
Depending on applicable law, users may have the right to request access, correction, deletion, or a copy of certain personal information and may object to or restrict certain processing.
Users may update account information through their dashboards or submit a request to support@fitmybeauty.com. Identity verification may be required before a request is completed.
17. Account Deletion
Eligible users may request account deletion through available account controls or by contacting support.
Deletion may not immediately remove public search-engine copies, completed transaction records, security logs, or information that FitMyBeauty must retain for legitimate legal purposes.
18. Children’s Privacy
FitMyBeauty is not intended for children under 18, and we do not knowingly collect personal information from children through user accounts.
Contact us if you believe a child has provided personal information through the platform.
19. Sale of Personal Information
FitMyBeauty does not sell or rent personal information for monetary compensation.
If our practices materially change, this policy and any legally required privacy choices will be updated before the change applies.
20. External Websites
FitMyBeauty may contain links to stylist websites, social profiles, payment services, or other third-party resources.
We are not responsible for the privacy practices, security, or content of external websites and services.
21. Changes to This Policy
FitMyBeauty may update this Privacy Policy as the platform, service providers, legal requirements, or information practices change. The revised date will appear at the top of the page.
Where required, users will receive additional notice before a material change becomes effective.